In order to provide more effective customer service to our clients, we are currently experimenting with expanded evening and weekend hours. If you reach our voicemail during the day, please be sure to leave numbers where you can be reached during the day, evening or weekend hours.
Frequently Asked Questions
How long will it take for you to complete my first draft?
Once you place your order you will receive a questionnaire to complete. We will also talk with you about any additional information that may be needed to begin your draft. Your first draft will be emailed within 5-7 business days after we receive your complete questionnaire and the requested information. We also offer a rush delivery option to guarantee your first draft within 2 business days of receipt of your completed questionnaire and information.
Can I talk with you by phone if I have questions before placing an order?
Absolutely. We can be reached at (704) 248-8332. You may also contact us by email at Info@TheResumeStation.com and ask us to call you. We want you to be comfortable with our experience and our service before placing your order.
I'm uncomfortable ordering a 'service' over the internet. Do you have any other options?
We work with clients across the nation and have found that electronic and written communication in combination with telephone conferences are the most efficient use of your time and ours. It also helps to speed the delivery process of your resume. If you feel an in-person consultation is necessary, please give us a call and we can give you information on our hourly rates for this service.
What if I'm not happy with the quality of your service?
We pride ourselves on our personalized and professional service. Everything is customized and professionally written for each individual client. We're confident you'll be satisfied with your resume and we will provide unlimited revisions to your drafts before we finalize your documents. We also realize that with any personalized service there is a small margin of error for human mistakes - both on our end and in the information provided to us by our clients. Because we do not limit the number of drafts, we encourage all of our clients to review their drafts thoroughly before authorizing us to finalize your document(s). Your approval and request to finalize indicates your acceptance. To allow our clients to achieve the fullest return on their investment, we also provide all final documents in unlocked Microsoft Word documents to allow unlimited client revisions in the years ahead.
How do I get started?
Select the package option that interests you and then purchase on our secure site. Once we receive your order you will receive a questionnaire and additional instructions for providing us a copy of your existing resume (if applicable). If you have questions at any time during the ordering process, please feel free to contact us at (704) 248-8332 or via email at support@TheResumeStation.com.
Can I purchase a gift certificate as a graduation gift?
Yes. Please contact us at (704) 248-8332 or via email at Info@TheResumeStation.com for more information.
I've been at home with my children for several years, can you help me with a resume to transition back into the workforce?
Yes. We also recommend the Deluxe or Ultimate Packages which include a targeted cover letter. We understand your situation and will help you to highlight your community involvement and other skills gains during your time at home. Please be sure to see our special Caregiver Discount on our Resume Services Page.
Testimonials
I think your services are wonderful and working with Jill was great! She definitely knows what she is doing!!
Sharon, Executive Assistant – Temecula, CA
I have recommended your services to many of my coworkers. Services are very reasonable and handled in a timely and professional manner. Your recommendations were spot on and my resume looks great.
Matthews, NC
I was offered a few jobs that started with this resume. The resume was found by a recruiter who secured an interview that led to a lucrative offer.
Dan, Banker – Orlando, FL
Thank you for your excellent service and advice. It was rewarding experience working with Jill!
Diane, Customer Service Professional – Harrisburg, NC
Actually, this resume landed my current job. I'm convinced that comments made by the recruiter in reference to my resume were the sole reason I obtained this position. Not only the recruiter made comments... the AVP I interviewed with made comments as well... such as "Your resume had already sold me, I just wanted to meet you in person to ensure that your personality matched the experience".
Melissa, Mortgage Professional – Harrisburg, NC
It was a great and the price was right!! I started a job last week. Thank you!
Kelly, Management Professional – South Riding, VA
I would highly recommend the resume station to a friend or co-worker. Jill was excellent to work with. I couldn't be happier with the final product!
Sara , Therapeutic Recreational Specialist - Aldi, VA
Only been searching for a week so no job offer yet but I am starting to get calls for interviews so it is just a matter of time. Jill was GREAT! She was very responsive throughout the entire process. She did an awesome job at emphasizing my accomplishments and work experience, which resulted in an eye catching resume!
Denise, Business Analyst – Monroe, NC
Thanks for all the time and thought you put into making my resume' GREAT!
Fran, Financial Paraplanner – Rocky Mount, NC
As a classroom teacher, I wanted a resume that would stand out from the rest. I was extremely pleased with the final product, and it landed me a new position in less than 2 weeks! Thanks, Resume Station!!
Jennifer, Teacher – Stallings, NC
Even though I have never used a professional's assistance while constructing a resume, I was very pleased with the service and product that I received from the Resume Station. I was surprised at the timely manner in which I was contacted. I was given great feedback and never given any reason to feel inadequate based on my lack of experience. I would definitely recommend the Resume Station to friends, family, and coworkers. Thank you so much for your amazing work. I hope to share my success story very soon. Thank you again!
Gina, Recent College Graduate – Oak Island, NC
The resume station did a fantastic job and I would recommend their services to anyone who is currently looking for a career change or new job opportunity. It's a fresh new approach to an old concept, and one in which you'll be greatly pleased with the results!
Charlotte, NC
It's only been a few days and I have received very positive feedback on my resume thus far. I'll keep you posted when an interview rolls around. I feel very confident with my resume, I'm positive it will be viewed and get my foot in the door over someone who chooses to do it themselves. You really are a great writer!
Carla, Mortgage Professional – Waxhaw, NC
The most professional resume' writer I have ever met. I have never been so happy to see my hard work put into words for the world to see. If I had an award to give, it would go to Jill Reed. No matter where I go, I will always tell other people about the Resume Station.
Janice, Banking Analyst - Charlotte, NC
Jill was extremely delightful to work with. I saw myself as a difficult client; however, she was able to handle everything curveball I through at her and produced a wonderful resume and great supporting documents.
Brett, Project Engineer - Charlotte, NC
Excellent service; objective review of skills proved invaluable!
Lisa, Management Professional - Milton, GA
It was so easy working with the Resume Station. I thought it would be hard trying to explain all of the kinds of work and task I have performed but Jill made it so easy and asked all the right questions. In the end I have a resume that really tells who I am and the kind of work I can do.
Brandy, Mortgage Professional - Mint Hill, NC
Having been laid off from my previous employer, I don't think I would have found another position without help from Jill! Jill thanks for all your help!!!!
Robin, Government Employee – Monroe, NC
